My steps are not syncing.
Turn on Health Connect (Android) or Apple Health (iPhone) in Profile → Permissions, and check that your steps appear in those apps.
Reminders do not arrive.
Check that they are turned on in Profile → Notifications and that Sporty notifications are allowed in your phone settings. On Android, turning off battery optimisation for Sporty prevents delays.
How do I change the language?
Go to Profile → Language.
I switched phones.
Sign in with the same account and your data syncs from the cloud. On a guest account, sign up first.
Still need help?
Write to [email protected]. Include the app version (Profile → Help & Support), your device model and when the problem happened. A screenshot helps; never send passwords, codes or health records. We usually reply within 2 business days, in English or Turkish.