Sporty help centre
Answers about Sporty Pro subscriptions and cancelling, refunds, your account and password, logging meals, targets and step syncing.
Sporty Pro, billing and refundsHow do I cancel my Sporty Pro subscription? · My purchase is missing. How do I restore it? · How do I get a refund?Account, sign-in and privacyI forgot my password. What do I do? · I switched phones. How do I get my data back? · How do I delete my account?Logging mealsHow can I log a meal? · The AI estimate is wrong. Can I fix it? · A barcode is not found. What now?Targets and progressHow do I change my calorie target? · How is my target calculated? · When does Sporty Weekly appear?Steps, notifications and devicesMy steps are not syncing. · Reminders do not arrive. · How do I change the language?
Contact usWrite to [email protected]. Include the app version (Profile → Help & Support), your device model and when the problem happened. A screenshot helps; never send passwords, codes or health records. We usually reply within 2 business days, in English or Turkish.